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Pursuant
Research FAQ
Frequently
Asked Questions about Pursuant Research
| Q:
Do we need to do research? |
Research
can shed light on many challenges that organizations face, but it's
not always appropriate. It depends what you're trying to achieve.
At Pursuant Research, we have turned down a fair amount of work
over the years because we believed research was not going to provide
the desired solution.
| Q:
We know we need to do research-now what? Do we need qualitative
or quantitative research? Should we do a focus group or a survey?
It's all so complicated. Help! |
There
is typically more than one way to structure a branding research
project, to gauge the feasibility of a new product, or to measure
a company's image among its stakeholders. Once we're convinced that
research is appropriate, we'll show you a variety of options and
help you think through which strategy will best assist your organization
in achieving its strategic objectives.
| Q:
What kinds of problems have you helped your clients solve using
research? Give me some examples of data-driven strategies Pursuant
Research has delivered. |
Building
Public Awareness
The National Association of Social Workers and the New York Academy
of Medicine's Social Work Leadership Institute commissioned Pursuant
Research to conduct a survey to better understand the challenges
faced by the sandwich generation-the approximately 42
million American women caught between the needs of their children
and their aging relatives.
The
survey found that sandwich-generation women are not as happy as
the general population, and described some of the strains they experience
on a regular basis. It also found that many sandwich-generation
women are unaware of the services offered by social workers to help
shoulder their caregiving and other burdens.
Media
coverage of the research results was tremendous. The coverage included
a prominent feature in USA TODAY, a segment on The Early Show, and
a number of local and national print and broadcast stories discussing
the survey results and showcasing how social workers could help.
Identifying
a Hospital's Floppy-Eared Brand Icon
Sometimes research turns up the unexpected. Pursuant Research worked
in conjunction with a talented graphic designer to facilitate a
series of creative discovery sessions for kids (and their parents)
as part of our brand work for Shady Grove Adventist Hospital for
Children. We found that when kids think of a brand icon, they conjure
up a warm, fuzzy image of four paws and a wagging tail.
The
children we heard from told us a dog would make them feel safe,
secure, and at home while in the hospital. As a result,
visitors to Shady Grove Adventist Hospital for Children today see
the dog's paw prints in areas of the hospital where children receive
care. In addition, children who stay overnight are comforted by
a plush and floppy-eared friend who stays with them in their hospital
room and accompanies them on their journey home.
Increasing
Physician Engagement
Over the last several years, several of our health care clients
have come to us with concerns about how to increase physician engagement
and improve job satisfaction within their hospital or medical group.
For example, Pursuant Research worked with a large, multi-specialty
practice to understand their organizational culture and to help
them foster an environment of engagement that would result in improved
physician retention and better patient care-and increased profitability.
Through
candid in-depth interviews and focus groups with physicians, we
were able to identify specific barriers in communication that had
resulted in physicians feeling as if their input was not valued
by senior leadership. We were able to provide specific and actionable
recommendations for increasing opportunities for engagement, including
online chat forums with senior leadership, a work-life balance initiative,
and additional professional development opportunities.
| Q:
Why should we hire Pursuant Research? |
Believe
it or not, our goal isn't to get your next project. It's to learn
your business, understand your challenges, and become your trusted
advisor. Many of our current clients are people we've worked with
since we hung out our shingle. We've watched their businesses grow,
their children head off to college, and really smart people face
and overcome some tremendous challenges in the court of public opinion.
If
you are in the market for a research firm that is as interested
in you as it is in your business, you've come to the right place.
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